The European Union wants to protect the fundamental right to privacy for every EU resident with the General Data Protection Regulation (GDPR) which became effective on May 25, 2018.  We are extending this policy for ALL users of the TREOS website.  Site visitors will now have a greater say over what, how, why, where, and when their personal data is used, processed or disposed of. This rule clarifies how the EU personal data laws apply even beyond the borders of the EU. TREOS fully understands its role in honouring our users’ rights to data privacy and protection and have ensured we are GDPR compliant across our web and community platforms.

TREOS will endeavour to renew and update our privacy statement on a regular basis to ensure we protect our users’ privacy according to regulations.

TREOS Privacy and Website Usage Policy

Welcome to www.treos.com. This Website is owned and operated by TREOS Ltd., operating under the name TREOS (referred to throughout this document and corporate Website as “TREOS”).

TREOS may collect information from customers and others using our Website (collectively referred to as “Users”). We are firmly committed to protecting the privacy, confidentiality, accuracy and security of Users’ personal information. Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form. Personal information does not include aggregated information that cannot be associated with a specific individual or the name, title, business address or telephone number of an employee of an organisation.

Principle 1 – Accountability

TREOS is accountable for the protection of all personal information within the organisation’s possession or control, including any personal information that has been transferred to a third party for any purposes. We will not sell, trade or rent any of our Users’ personal information to any third parties without the consent of the User.

Principle 2 – Identifying purposes

The purpose(s) for collecting any information from our Users will be identified before the information is collected. In general, TREOS collects personal information only for the following purposes:

  • To provide the requested information.
  • To establish and maintain responsible commercial relations with customers to provide ongoing service.
  • To understand customer needs and preferences. For example, to maintain a record of the TREOS products you have purchased in the past.
  • For the administration and distribution of content and the execution of contests and promotions through TREOS
  • To meet legal and regulatory requirements.

Additional purposes for collecting personal information may be identified to an individual before or at the time of collection.

If you would like to be added to or removed from our e-mail list, you can email us at privacy@treos.team

Principle 3 – Consent

TREOS requests permission to use information collected for a number of business development and marketing purposes. Personal information such as name, address and email address is collected on a voluntary and consensual only basis. We will always obtain permission via an OPT-IN consent from our users before we send them our newsletter and other materials.

TREOS will obtain consent before or when it collects, uses or discloses personal information about an individual. An individual can provide consent to the collection, use and disclosure of personal information about them expressly or implicitly. For example, completion of the optional online contact form implies consent for the purposes of providing information on our products and services.

Only Users who are not minors should provide personal information. By providing personal information, the User is representing that the User is not a minor.

Principle 4 – Limiting Collection

Any personal information we collect from Users will be limited to only those details necessary for the identified purpose. We will not collect more information than we need to fulfil the purpose identified to Users.

Principle 5 – Limiting Use, Disclosure, and Retention

Users’ personal information will not be used or disclosed for purposes other than those for which it was collected, except with consent or as required by law. We will keep a User’s personal information only for as long as necessary to fulfil the purpose identified to the User or until a user contacts TREOS at privacy@treos.team to remove their information from our database or marketing lists, so as not to receive any future communications or offers of services you can email us at: privacy@treos.team

Principle 6 – Accuracy

We will keep our Users’ personal information as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. We provide you with the opportunity to update the personal information you have provided. If you require changes to previously provided personal information, please contact us at privacy@treos.team

Principle 7 – Safeguards

Users’ personal information shall be protected with security measures that are appropriate for the sensitivity level of the information.

Our staff are required to comply with our Information Security Policy as mentioned above. In addition, all staff members are required to abide by the privacy standards we have established. Unauthorized access to and/or disclosure of User personal information by an employee of TREOS is strictly prohibited.

Principle 8 – Openness

We will provide and make readily available to Users, information on our policies, procedures and practices relating to how Users’ personal information is managed.

Principle 9 – User Access

Upon request, a User will be informed of the existence, use, and disclosure of his or her personal information and will be given access to that information. A User may verify the accuracy and completeness of the information and have it amended as appropriate. If you require access to your previously provided personal information, please contact privacy@treos.team

Principle 10 – Compliance

A User may forward any questions or enquiries about compliance with these privacy principles to our Privacy Officer at privacy@treos.team

GENERAL WEBSITE POLICIES

Automatic Data Collection

TREOS collects information about the a) type of browser used, b) date and time of each visit, and c) internet protocol address of the locations to which each visitor linked for each visit made to our Website. This information is for statistical reporting purposes only. TREOS makes no attempt to link these Internet protocol addresses with the identity of individuals visiting the Website.

Cookies

When you access the TREOS Website, a “cookie” may be automatically installed on your hard-drive. A cookie is a small text file that contains a unique identification number, which can be used to identify your browser, but not you. Cookies form an essential part of the Internet by allowing servers to recognize Users’ browsers when the Users return to previously visited Websites. Since cookies are only text files, they cannot “run” on your computer and have no ability to search your computer for information or to transmit information to anyone. Although cookies may help enrich your Internet experience, you are free to prevent the installation of cookies on your hard-drive, including the TREOS cookie, by simply disabling the feature in your browser’s options.

External Links

TREOS’s websites and community platforms, and other TREOS’ materials may contain links to other sites. TREOS is not responsible for the privacy practices or content of such other Websites. The terms and conditions of the TREOS’ privacy policy do not apply to any such linked Websites. TREOS does not endorse any linked Websites or the information, materials, products or services that are contained in or accessible through such linked Websites. TREOS disclaims all warranties, express or implied, with respect to the information, materials, products and services that are contained in or accessible through linked Websites.

Opt-Out Policy

To remove your information from our database or marketing lists, so as not to receive any future communications or offers of services you can email us at:

privacy@treos.team

If you have any questions or concerns about our personal information handling practices, please contact our Privacy Officer:

privacy@treos.team

TREOS Ltd.
Skyway Offices Block B
Office 4 Marina Street
Pieta PTA 9042
 Malta

Last updated: May 29th, 2018